Current hotel policy lists check-in
from 3:00 PM.
Frequently Asked Questions
Before you
arrive.
Check-in times, beach access, breakfast, parking, dog-friendly stays and the little details that make planning your visit easier.
Search the practical details before your visit.
Good To Know · 02
Find your answer.
The practical details behind an easier stay, beach day, dinner or celebration.
Showing answers related to
Stay & Arrival
01—06
Current hotel policy lists check-out
at 12:00 PM.
Selected accommodation is designated
as dog friendly. Guests should select
an approved dog-friendly room and review
the current Dog Policy before arrival.
Yes. Current hotel policy states that
Wi-Fi access is complimentary for hotel guests.
Yes. Current policy states that hotel guests
receive complimentary parking according to
room category, while valet parking is managed
separately as a paid service.
Yes. The hotel offers a swimming pool.
Final technical wording and any seasonal
information should be reconfirmed before launch.
Beach & Lumi
07—10
Yes. The hotel is positioned directly along
the beach, giving guests convenient access
to the sea and beachfront facilities.
Yes. Lumi Beach operates day-access
experiences subject to current day-pass
availability and door policy.
Midweek is relaxing, quiet and easygoing.
Weekends are more vibrant, busy and social,
with beach-party energy every Saturday
and Sunday.
The hotel offers a swimming pool as part
of its guest facilities.
Final access wording and any seasonal
conditions should be reconfirmed before launch.
Dining
11—13
Yes. Current hotel policy lists breakfast
buffet service from 8:00 AM to 10:30 AM.
Final venue and service wording should
be confirmed before publication.
Yes. Room service is available.
Final room-service operating hours should
be reconfirmed before publication.
Dining reservations will connect directly
to the hotel’s approved WhatsApp
reservation channel.
The final WhatsApp destination should
be inserted once confirmed by the hotel.
Events & Celebrations
Event Enquiries
Yes. The hotel accommodates weddings,
celebrations, corporate gatherings and
other private events across selected venues.
No Matching Answer
We may need
We may need
a human for that.
Try another search term or continue to the contact options below.
Still Wondering? · 03
Sometimes
it is easier
to ask.
If you did not find what you need above, reach the team that can help with your stay, dining plans, celebration or general enquiry.
+971 6 766 6647
Good To Know · 04
Everything you need
before you
arrive.
A little preparation makes the stay easier. Review the latest hotel, beach and guest information before your visit.
01
Stay
Hotel & Stay Policy
Check-in, checkout, guest registration,
occupancy, deposits, visitors and
accommodation rules.
02
Beach
Lumi Beach Policy
Day access, wristbands, events, dining,
children, parking and beach rules.
03
Dog Friendly
Dog Policy
Everything guests need to know when
staying at the hotel with a dog.
04
Guest Information
Lost & Found
Information for guests who believe they
have left an item at the property.
05
Assistance
Guest Support
Additional guest information, waivers
and operational support pages.
Hotel policies and operational information remain
subject to the hotel's current approved rules and
should always be reviewed before arrival.
View All Policies